Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Do you supply training and support?
The journey doesn't end at delivery with our team at RIPPLE. We are always on hand for further support & advice on your RIPPLE.
When will I get my order?
We will work quickly to deliver your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, but for UK orders you will receive your RIPPLE within 2 weeks.
Do you have warranty?
All products come with a one year warranty. Please note this does not cover accidental damage, although we will do our best to support you with repairs. If you are unsure, please contact a member of our team.
How much does delivery cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.